As a business owner, you don’t want to start the new year faced with last year’s hardware problems. And although you can’t leave every issue behind, you can start implementing policies to avoid some of the most common hardware issues you’ve previously encountered.

When thinking about cloud technology, public cloud tends to be the first type of platform that comes to mind. This is hardly a shock as it’s the most common type of cloud, but that might not hold true in the near future as hybrid cloud continues to grow.

How many new technologies did your business adopt last year? Too many? Too few? You’ve officially made it through 2017 and there’s no better time than now to review which IT fads were worth investing in, and which ones should be left in the past.

Despite being late to the group chat scene, Microsoft Teams is equipped with a handful of features and impressive integration that set it apart from its competitors. So if you’re already subscribed to Office 365, here’s how you can take Teams to the next level.

It’s hard to believe that cloud adoption only became mainstream a couple years ago. Already, over 85% of businesses use some form of cloud computing, and this figure is only set to rise over the coming years. This radical transformation is far from complete, however, and the fast-evolving world of technology is forcing companies to constantly review their IT strategies to stay relevant and competitive.

According to marketing intelligence firm IDC research, around 40% of all business bandwidth is used for online activities that aren’t work-related. While it’s hardly practical to shut off internet access in the workplace, it’s important to use monitoring and access control software to ensure your company’s resources aren’t being abused.

Are you using an HP laptop? If so, your machine might have a keylogger pre-installed. This means every stroke you hit on your keyboard can be recorded and your passwords and personal details can be exposed. But don’t panic. We’re about to tell you how to remove it while educating you about this sneaky software and how to steer clear from it.

Whether it be cloud, mobile, or on-premises, every technology you use stores certain confidential data that are accessed by your employees. So how do you guarantee the safety of said data from cyber threats like identity theft, phishing attacks and more? IAM is the answer.

Over 330 million consumers connected with small businesses via Facebook Messenger in 2017 alone, so it's evident that the ‘phone call’ era is coming to a close. Since consumers now want constant, immediate online connectivity with their local car dealership, pizza joint, and other local businesses, it is only fitting that Facebook Messenger’s latest feature grants consumers even more flexibility in how they contact their local business.

Despite Microsoft Office’s easy-to-use interface, mastering all the features in this suite of productivity tools requires time. But fret not, the following training videos will help you become a Microsoft Office expert fast.

Office Basics is a series of free Office training videos from Microsoft which cover different features and functionality.